Terms and Conditions & Privacy Policy

Last updated: 1/1/2025

Welcome to Bitto (“Company”, “we”, “our”, “us”).

These Terms and Conditions and Privacy Policy (“Agreement”) govern your use of our website, products, and services (collectively, the “Services”). By using our Services, you agree to the terms below.

1. Acceptance of Terms

By accessing or using our Services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and that you agree to comply with this Agreement.

If you do not agree, please do not use our Services.

2. Use of Services

You agree to use our Services only for lawful purposes and in accordance with this Agreement.

You must not:

Interfere with or disrupt the operation of our Services.

Attempt to gain unauthorized access to our systems or data.

Use our Services for fraudulent or malicious activity.

We may suspend or terminate access if you violate these terms.

3. Intellectual Property

All content, trademarks, logos, and materials available through our Services are the property of Bitto or its licensors.

You may not copy, reproduce, distribute, or modify any content without our written consent.

4. Disclaimers and Limitation of Liability

Our Services are provided “as is” and “as available.” We make no warranties, express or implied, regarding reliability, availability, or suitability for your purposes.

To the fullest extent permitted by law, Bitto is not liable for any indirect, incidental, or consequential damages arising from your use of our Services.

5. Third-Party Links

Our Services may contain links to third-party websites or tools. We are not responsible for their content, practices, or privacy policies.

Use of third-party services is at your own risk.

6. Privacy Policy

6.1 Information We Collect

We may collect:

Personal information (e.g., name, email address, phone number) when you contact us, register, or use our Services.

Usage data such as IP address, browser type, pages visited, and time spent on our website.

Cookies and similar technologies for analytics and functionality.

6.2 How We Use Information

We use the collected information to:

Provide, operate, and improve our Services.

Communicate with you, including responding to inquiries.

Send updates, newsletters, or marketing messages (you can opt out at any time).

Comply with legal obligations and protect our rights.

6.3 Data Sharing

We do not sell or rent your personal information.

We may share information with:

Trusted service providers who assist in operations (e.g., hosting, analytics, email delivery).

Law enforcement or regulators, if required by law.

6.4 Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security.

6.5 Data Retention

We retain personal data only as long as necessary for the purposes stated or as required by law.

6.6 Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information.

Withdraw consent for processing.

Request a copy of your data (data portability).

To exercise these rights, contact us at info@bitto.com.

7. Changes to This Agreement

We may update these Terms and this Privacy Policy from time to time.

We will post the updated version with a new “Last updated” date.

Continued use of our Services after changes means you accept the new terms.

8. Help

For support, reply HELP to any message or contact us via email: info@bitto.com

By consenting to receive text messages from us, you agreed to these Text Messaging Terms

and Conditions as well as our Privacy Policy.

10. This Text Messaging Service is for conversational person-to-person communication

between you and our employees. We may send you direct personalized conversational messages, informational messages, and support

11. Contact Us

If you have any questions about these Terms or our Privacy Policy, please contact:

Bitto

Email: info@bitto.com

SMS Terms of use

Bitto TEXT MESSAGING TERMS OF USE

By “Opting In” to or using a “Text Message Service” (as defined below) from Bitto, you accept these Terms & Conditions. [IF APPLICABLE: THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED BELOW.]

This agreement is between you and Bitto or one of its affiliates. All references to “Bitto,” “we,” “our,” or “us” refer to Bitto, 1011 Western Ave, Suite 702Seattle, WA 98104.

DEFINITIONS

“Opting In,” “Opt In,” and “Opt-In” refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.

“Text Message Service” includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).

CONSENTING TO TEXT MESSAGING

By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our Terms and conditions and privacy policy https://bitto.com/tc-and-privacy-policy/, incorporated herein by reference.

E-SIGN DISCLOSURE

By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.

Bitto TEXT MESSAGE SERVICE PRIVACY POLICY

We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but isn’t limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn’t intended to modify our general [“Privacy Policy” OR RELEVANT NAME OF PRIVACY POLICY REFERENCED IN SECTION ABOVE], incorporated by reference above, which may govern the relationship between you and us in other contexts.

COSTS OF TEXT MESSAGES

We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.

FREQUENCY OF TEXT MESSAGES

This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).

OPTING IN

Bitto collects opt-ins verbally either at their physical locations or over the phone.

During this process, customers provide their phone number and are informed using the

following script:

“By providing your number you consent to receive conversational messages

from Bitto. ‘Message and data rates may apply’, ‘Message frequency varies’, you

can ‘text HELP for support or STOP to unsubscribe.’ Phone numbers won’t be shared with

third parties. You can view our privacy policy at the following link: SMS Privacy policy

& our Terms & Conditions

TYPES OF MESSAGES

This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you direct personalized conversational messages, informational messages, and support

OPTING OUT OF TEXT MESSAGES

If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.

HELP

Thank you for reaching out to Bitto. Please call us at 206-262-0363 or email us at info@Bitto.com for support or reply HELP for assistance. Reply STOP to opt-out. Message and data rates may apply.

info@Bitto.com